Access 1 helps you connect to individual mental health services in Toronto. 
How does it work?

The Access 1 office process your application for case management or assertive community treatment teams. Once you've sent in your application, you will be contacted to discuss if you are eligible for services. If you are, your application will be placed on a waitlist. Access 1 follows your application until you are connected with a service provider.

If you are living in York Region, please contact Streamlined Access in York Region at 1-888-695-0070 x 2278 or visit their website at

Who is eligible for Access 1?

Access 1 provides coordinated access to mental health case management and assertive community treatment teams to individuals:

  • 16 years of age and older,
  • having mental health problems that are seriously affecting their lives, and
  • live in Toronto

Which organizations can I apply to with the Access 1 application form?

Our partner service providers offer programs in the following languages (please note that these languages may change):

English, Afghan, American Sign Language, Amharic, Arabic, Assyrian, Bengali, Cambodian, Cantonese, Creole, Dari, English, Farsi, French, German, Gujarati, Harari, Hebrew, Hindi, Hungarian, Italian, Kannada, Kikuyu, Korean, Kurdish, Lingala, Malayaman,   Mandarin, Ndebele, Pashto, Polish, Portuguese, Punjabi, Russian, Serbo-Croatian, Shona, Sinhalese, Siswati, Slovanian, Somali, Sotho, Swahili, Tagalog, Tamil, Teluga, Twi, Ukranian, Urdu, Vietnamese, Xhosa and Zulu.

 Where can I go to get more information?

To find more information on location, geographical area served, speciality services, phone numbers and waitlist times, please call 1-888-640-1934.

For applications and program information please call 1-888-640-1934.

Copyright ©  Access1 2009